📍 Now Open in La Palma — Proudly serving you for Breakfast, Lunch & Dinner with the same family recipes since 1962
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Terms of Service

Effective Date: December 15, 2025

Welcome to Pepe’s Finest Mexican Food (“Pepe’s,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online ordering platforms, mobile services, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

  1. Use of Our Services

You agree to use our Services for lawful purposes only and in accordance with these Terms. You may not use our Services in any way that could damage, disable, overburden, or impair our website or interfere with any other party’s use of the Services.

  1. Online Ordering & Payments

Pepe’s offers online ordering for pickup and delivery at participating locations. By placing an order, you agree that:

  • All information provided is accurate and complete.
  • Prices, menu items, fees, taxes, and availability may vary by location and are subject to change without notice.
  • Orders may not be modified or canceled once preparation has begun.
  • All sales are final once an order is prepared, except as required by law.
  • Payment must be made at the time of order through our approved payment processors.

We reserve the right to refuse, limit, or cancel any order at our discretion, including suspected fraudulent or abusive activity.

  1. Allergies & Dietary Information

While we strive to accommodate dietary preferences, our kitchens handle common allergens including dairy, eggs, wheat, soy, and nuts. We cannot guarantee that any menu item is completely allergen-free. Customers assume all risks associated with food allergies or sensitivities.

  1. Promotions & Gift Cards

Promotions, discounts, and gift cards are subject to specific terms and conditions and may be modified or discontinued at any time. Gift cards have no cash value except as required by law and may not be replaced if lost or stolen.

  1. Intellectual Property

All content on our website and Services—including logos, images, text, graphics, and design—is the property of Pepe’s Finest Mexican Food or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

  1. User Conduct

You agree not to:

  • Use the Services for fraudulent or unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Upload or transmit harmful code or malicious content
  • Harass, abuse, or harm other users or our staff
  1. Delivery Services

Delivery may be fulfilled by third-party providers such as DoorDash, Uber Eats, or similar platforms. Delivery times, fees, service quality, and availability are controlled by these providers. Pepe’s is not responsible for delivery delays, order handling once the order leaves our restaurant, or issues caused by third-party delivery partners.

Refunds or disputes related to delivery orders may need to be handled directly through the delivery provider.

  1. Catering Orders

Catering services are available at select locations and may require advance notice, minimum order amounts, deposits, or signed agreements.

  • Catering orders may require partial or full prepayment.
  • Cancellation deadlines will be communicated at the time of booking.
  • Changes to guest counts or menu selections may be subject to additional fees.
  • Pepe’s is not responsible for food quality if items are not stored, handled, or served according to provided instructions.
  1. Third-Party Services

Our Services may integrate with third-party platforms (such as delivery partners, payment processors, or catering platforms). We are not responsible for the content, policies, or practices of third-party services.

  1. Disclaimer of Warranties

Our Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation or availability of the Services.

  1. Limitation of Liability

To the fullest extent permitted by law, Pepe’s Finest Mexican Food shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.

  1. Indemnification

You agree to indemnify and hold harmless Pepe’s Finest Mexican Food, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

  1. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

  1. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.

  1. Contact Us

If you have questions about these Terms or our privacy practices, please contact us:

Pepe’s Finest Mexican Food
1080 Lower Azusa Rd, El Monte, CA 91731
Email: info@ogpepes.com
Phone: (626) 345-7373

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.